These days it seems business is becoming more and more complex and globalized. We are doing business with people everywhere in the US and in many instances, people in other countries. Due to the wide use of the Internet, the words “foreign country” doesn’t even seem to apply anymore.
The Internet has brought us all closer together in one aspect, but how does that affect investor relations, sales pitches, meetings, and group sessions? A lot of people now work closer with their computers than they do with co-workers and because of the Internet, many companies have people working for them from different parts of the world who have never even met each other.
Never before has conference calling been a more popular solution to the communication needs of companies and individuals all over the world. Conference calls are becoming increasingly popular as a method of bringing people together for meetings and discussions.
In this article, I will do my best to explain the advantages of conference calling for your business communication needs. Whether you are talking about meetings with investors, conference calls with your employees, making your sales presentation to groups, or simply needing several people in on the same discussion, conference calling is the most useful tool there is.
Chat rooms and message boards just don’t cut it. Message boards are impersonal, not real-time, and tend to get filled with useless information that isn’t directly related to your topic. Chat rooms are just that, chatty. You type in messages in real-time so it is better than a message board, but it again lacks the personal touches and insights conference calling provides.
Voice inflection, as many of you know is a great way to tell how someone feels about what you are saying. Simple typed messages do not give you that same advantage. When we hear our counterparts speak, we can tell how enthusiastic, positive, negative, or apathetic they are about what you say.
Conference calling is relational, while message boards and chat rooms are merely informational. That is the great difference in those options. You don’t make sales through information alone. You make sales by creating relationships.
You don’t encourage or motivate your employees or partners through information alone, you do it by creating relationships. You don’t instill confidence to your investors through providing just information, you do it by letting them hear how enthusiastic and positive you are about your proposal.
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